Joining

In the first instance,  we’ll arrange to come and meet you and your pet(s) in your own home. There’ll be a few forms to fill in and Sarah will meet your pet(s) during her visit too.

The process is quite straightforward and will involve the completion of a form, which we will ask you to sign if we are all happy to proceed. We will ask about your pets’ health, history, behaviour, habits, likes and dislikes. We will also need to record your veterinary practice details.

Pets are accepted on the basis of the information provided on the registration form and Stanley Pet Services will not accept responsibility for the consequences of a pet exhibiting behaviour not predicable from the information disclosed in the registration form.

We specialise in offering dog walking on a 1:1 basis or small group basis (if you’re happy for your dog to be walked with another dog, but we absolutely do not do large pack walks). This is something we are strongly against. We operate from a 4×4 with no signage and no dogs are ever left in our vehicle unattended.

Vaccinations are not essential however, we do frequent walking areas with high volumes of other dogs so this is something we do recommend but this is entirely down to owners discretion. We are happy to discuss issues around things like ‘Kennel Cough’ but again, we do not require your dog to have had the innoculation against it. In the case of ‘Kennel Cough’, it rarely causes dogs any real issues – if they catch it, most of the time they’ll just cough with quite a distinctive dry sounding cough for one to two weeks, especially when excited or while exercising. It is highly contagious but rarely requires veterinary treatment. Ultimately the decision is yours – if you decide to not have your dog treated against it then you may just have to put up with a dry sounding harsh cough for a few weeks but if you do get your dog treated then your dog is unlikely to then contract it.

For cats and rabbits (the two next most likely species to be offered vaccinations by your vet), again, this comes down purely to owners discretion. We do not require or insist your pets be vaccinated.

Neutering Policy
All we ask is that for any bitches that are in season, we will happily still visit them and let them out into your garden for toilet breaks during their fertile/most receptive days, but we will not risk walking them in any public place for the four to five days during which they are most likely to attract attention from male dogs!

Again, for anything other than dogs, neutering is of no concern to us.

Health
We are very experienced with pets exhibiting signs of aging, illness or disease and we’d never turn any pet away because of any of the aforementioned! We’ve got experience in administering medicines by injection (such as insulin) so please don’t think this means you can’t go away on holiday and entrust your pet into our care. We’ll just discuss all your pets’ medical and health needs with you during our consultation and of course make a note of everything in our paperwork before you go away. All we ask is that any medicines your pet routinely does need are purchased ahead of your holiday and left in your premises for us to use.

Emergencies/Accidents
Sarah is trained and up to date in animal first aid (trained most recently by Prince Bishop Veterinary Hospital in Leadgate) Should any pet be injured beyond the realms of basic first aid then the pet will either be taken to a vets or a vet will be called immediately. We will endeavour to inform you as soon as possible. Payment for the veterinary costs are payable by the owner and a disclaimer to this effect will be signed by you, the owner, on registration. Full payment for the veterinary treatment administered must be paid within seven days.

Banned Breeds
Those dogs listed in the Dangerous Dogs (Amendment) Act 1997 e.g. the Pit Bull Terrier, the Japanese Tosa, the Dogo Argentino, the Fila Brasileiro cannot be accepted. Our insurance doesn’t cover these breeds, even if you, the owner, has the legal documentation in place to allow you to keep this dog.

This also applies, unfortunately, to any other species under the Dangerous Wild Animals Act 1976. Which, I think, is a great shame as I actually do have experience handling many animals that come under this Act!

Identification
All dogs must wear a collar (or harness) and ID tag whilst being walked by Stanley Pet Services.

Age
There is no age limit on our services.  

Fees
We ask that all dog walking or pet sitting fees are paid for in advance. We offer 5% discounts for longer term bookings (such as regular dog walking visits) as an incentive to our regulars.